For the sixth year running. Webloyalty has the honour of sponsoring Retail Insider’s Digital Retail Innovations Report.
What’s in the report?
A collection of the top 60 global digital retail innovations independently scored across four different criteria.
This report illustrates that retailers focusing on digital innovation are achieving a competitive edge by delivering unprecedented value, convenience and experience dependency cycle. These are all problems that should be reviewed and remedied. What are the metrics that retailers should measure and what are the loyalty mechanisms they should introduce to foster this loyalty considering the value of customer retention in comparison to acquisition?