We are proud to launch the Digital Choice 2 Report in partnership with London Economics, Behavioural Economics experts.
How has the Pandemic Impacted Online Retail?
Using behavioural insights, we identify the top 4 consumer trends formed during the pandemic and highlight how businesses can move forward from here and thrive in the future.
What’s in the report?
- How the pandemic has changed consumer behaviour.
- The lives of consumers in the 'new' normal and their new routines.
- The behavioural economics concepts online retailers can adopt to increase conversation and bring customers back.
- How the pandemic has put customer loyalty up for grabs.
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